Discover Maxximise - Your Business Solution

---

With our Central Reservations Service we handle calls, emails, live chat and event enquiries with in-depth knowledge of your properties delivering personalised service that drives conversions. Focusing  on delivering exceptional guest experiences, we help increase direct bookings, reduce OTA dependency, and optimise your revenue potential.

Our Telephone Support ensures you never miss a booking or guest enquiry, even during peak times. Our highly trained team steps in seamlessly when your in-house team are busy, handling calls with professionalism and in-depth knowledge of your hotel. By capturing these calls we assist you in every revenue opportunity and maximise conversions, without the need for additional in-house resources.

Our Email Support delivers email distribution and management, ensuring messages are directed to the right departments, prioritised effectively, and responded to without delay. With seamless integration into your hotel’s system, we offer improved response times, increased efficiency and detailed reporting to show revenue opportunities maximised.

Our Online Booking Support ensures your guests enjoy a seamless and hassle-free booking experience. Our expert team assists with real-time booking queries and troubleshooting, guiding guests through the booking process and providing clarity on package details. We ensure that every reservation is captured smoothly, helping you maximise direct bookings and enhance overall guest satisfaction.

Our AI Agent Chat provides instant, 24/7 assistance to your guests, ensuring a smooth and efficient experience. Our intelligent chat solutions handle bookings and enquiries, provide property information, and answer frequently asked questions, all with a personalised touch.  This service helps to enhance guest satisfaction, reduce response times, and free up your team to focus on more complex tasks.